Delivery and return guarantee

Goods purchased in Virtuvespasaulis.lt online store can be returned within 30 (thirty) days from the day of delivery of the goods to the buyer.

In order to return the product, the main condition should be maintained – the packaging of the product is not damaged and the product itself is not damaged (not tested). If this condition is met, then you should write a free-form request for return of the item, indicating the invoice number, the name and price of the item, and the account number where the money should be returned. You must send this request by e-mail info@virtuvespasaulis.lt When we receive the product, within 3 days. we will refund the money to the account specified by you.

If the packaging of the product is damaged or the product has been visually used, the money will not be refunded.

Privacy Policy

This privacy policy describes how your personal information is collected, used and shared when you visit or purchase from Milmark OÜ (the “Website”). Personal Information We Collect When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, when you browse the Site, we collect information about individual websites or products you view, what sites or search terms you specify on the Site, and information about how you interact with the Site. We call this automatically collected information “Device Information.” We collect device information using the following technologies: – “Cookies” are data files located on your device or computer that often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track the activities taking place on the site and collect data including your IP address, browser type, internet service provider, link / exit pages, and date / time stamps. – “Web Indicators”, “Bookmarks” and “Pixels” are electronic files used to record information about your browsing of the Website. – google analytics In addition, when we make or attempt to make a purchase on the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and telephone number). “Ordering Information.” When we refer to “Personal Information” in this Privacy Policy, we refer to both device information and ordering information.How do we use your personal information? processing your payment information, arranging delivery, and providing invoice and / or order confirmations.) In addition, we use the following Order information to: – Communicate with you – Display our orders for potential risk or fraud, and – When required share with us, provide you with information or advertising related to our pr products or services. – We use the information we collect about the Device to help us check for potential risks and fraud (especially your IP address) and, in general, to improve and optimize our Website, such as generating analysis of how our customers browse and interact with the Website. success of marketing and advertising campaigns). Sharing Personal Information We share your personal information with third parties to help us use your personal information as described above. To help us understand how our customers use the Site, you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information in order to comply with applicable laws and regulations, respond to a doctor’s referral, search warrant or other lawful request for information we receive, or otherwise protect our rights. Behavioral Advertising As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative (NAI) training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by following the links below: – Facebook: https://www.facebook.com/settings/?tab=ads – Google: https://www.google.com/settings/ads/anonymous – Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http: // optout .aboutads.info /. Don’t Follow Please note that we do not change our website’s data collection and use practices when we see a “Do Not Track” signal from your browser. Your rights If you are a European resident, you have the right to access our personal information about you and to have your personal information corrected, updated or deleted. To exercise this right, please contact us through the contact information below. In addition, if you are a European resident, we acknowledge that we process your information in order to fulfill the contracts we may enter into with you (for example, if you order on the Website) or otherwise pursue the legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including Canada and the United States. Data Retention When you place an order on the Website, we will retain your order information for our records unless and until you request that information be deleted. Changes We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons. Minors The Site is not intended for individuals under the age of 18. Contact Us For more information about our privacy practices, if you have any questions or would like to file a complaint, please contact us by email. by e-mail info@virtuvespasaulis.lt or by mail using the following information: «Milmark OÜ» [Re: Privacy Compliance Officer] Suur-Patarei 25 – 11, Tallinn, 10415

Terms of service

OVERVIEW This website is operated by Milmark OÜ. Throughout the Website, the terms “we”, “us” and “our” mean Milmark OÜ. Milmark OÜ offers this website, including all information, tools and services available from this website to you, the user, provided that you agree to all of the terms, policies and notices set forth herein. By visiting our website and / or purchasing anything from us, you participate in our “Service” and agree to be bound by these terms (the “Terms of Service”, “Terms”), including those additional terms and policies set forth herein and / or available hyperlink. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, sellers, customers, merchants and / or co-authors of content. Please read these Terms of Service carefully before joining our website or using this service. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms of this Agreement, you may not access the Site or use any Services. If these Terms of Service are considered an offer, consent is expressly limited to these Terms of Service. Any new features or tools that are added to your current store must also be included in the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, amend or change any part of these Terms of Service by posting updates and / or changes on our website. It is your responsibility to periodically check this page for changes. Your continued use of or access to the Site after the posting of any changes constitutes your acceptance of those changes. SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least of legal age in your state or province of residence or that you have reached the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents use this site. You may not use our products for any illegal or unauthorized purposes, and you may not use the Service to violate any laws of your jurisdiction (including, but not limited to, copyright laws). You may not transmit any worms or viruses or any malicious code. Violation or breach of any of the Terms will result in the immediate termination of your Services. SECTION 2 – GENERAL TERMS AND CONDITIONS We reserve the right to refuse service at any time for any purpose. You understand that your content (excluding credit card information) may be transmitted unencrypted and include (a) transmission over different networks; and (b) modifications to meet and adapt to the technical requirements for the connection of networks or equipment. Credit card information is always encrypted when transferring networks. You agree not to reproduce, copy, copy, sell, sell or use any part of the Service, to use the Service or to use the Service or any contact on the Website through which the Service is provided without our express written consent. The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms. SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if the information provided on this website is inaccurate, incomplete or out of date. The material on this website is for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any trust in the material on this site is at your own risk. This site may contain some historical information. Historical information is not necessarily relevant and is provided for your reference only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that you are responsible for monitoring changes to our site. SECTION 4 – SERVICE CHANGES AND PRICES The prices of our products are subject to change without notice. We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice at any time. We are not responsible to you or any third party for any changes, changes, suspension or termination of the Service. SECTION 5 – PRODUCTS OR SERVICES (if applicable) Certain products or services may only be available online through the Website. These products or services may be limited in quantity and may only be returned or exchanged in accordance with our return policy. We have made every effort to display the colors and images of our products that are displayed in the store as accurately as possible. We cannot guarantee that any color display on a computer monitor will be accurate. We reserve the right, but have no obligation, to restrict the sale of our Products or Services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the amount of any products or services we offer. All product descriptions or product pricing are subject to change at any time without notice in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void if prohibited. We do not warrant that the quality of any products, services, information or other materials you have purchased or received will meet your expectations or that any errors in the Service will be corrected. SECTION 6 – ACCURACY OF PAYMENT AND BILLING INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed on the same customer’s account, the same credit card, and / or orders that use the same billing and / or shipping address. If we change or cancel your order, we may try to notify you by email. by mail and / or billing address / telephone number provided at the time of ordering. We reserve the right to restrict or prohibit orders that appear to be placed at our sole discretion by dealers, resellers or distributors. You agree to provide up-to-date, complete and accurate purchase and billing information for all purchases made in our store. You agree to update your account and other information, including your email, immediately. email address, credit card numbers and expiration dates so we can process your transactions and contact you if necessary. See our return policy for more information. CHAPTER 7 – OPTIONAL TOOLS We may provide you with access to third party tools over which we monitor, have no control over, or input. You acknowledge and agree that we provide access to such tools “as is” and “available” without warranty of any kind, either express or implied, and without warranty of any kind. We do not accept any liability arising out of or in connection with your use of the optional third party tools. Any use of the custom tools offered on your site is entirely at your own risk and discretion, and you should ensure that you are aware of and agree to the terms and conditions provided by the relevant third party provider (s). We may also offer new services and / or features on the Site in the future (including the release of new tools and resources). Such new features and / or services are also subject to these Terms of Service. SECTION 8 – THIRD PARTY LINKS Certain content, products and services available through our Service may include third party material. Third-party links on this site may direct you to third-party sites that are not affiliated with us. We are not responsible for the examination or evaluation of the content or accuracy and do not warrant or assume any responsibility or liability for any third party material or websites, or for any other third party material, products or services. We will not be liable for any damages or damages related to the purchase or use of goods, services, resources, content or other transactions related to third party websites. Before beginning any operation, carefully review the policies and practices of the third party and ensure that you understand them. Complaints, claims, concerns or questions about third-party products should be addressed to the third party. SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER STATEMENTS If you submit certain specific statements (such as contest entries) at our request or without our request, send creative ideas, suggestions, proposals, plans, or otherwise online, by e-mail, mail, or otherwise (collectively, “Comments”), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you transmit to us. We are and are not required to (1) keep any comments confidential; 2) pay compensation for all observations; or (3) respond to all comments. We may, but are not obligated to, monitor, edit or remove any content we deem to be illegal, offensive, threatening, defamatory, libelous, pornographic, indecent or otherwise objectionable or infringe any party’s intellectual property or these Terms of Service. You agree that your comments will not infringe any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory or otherwise illegal, offensive or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Service or any related website. You cannot use a wrong email. email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments made on your comments and their accuracy. We do not accept any responsibility or liability for any comments posted by you or any third party. SECTION 10 – PERSONAL INFORMATION The provision of your personal information in the Store is governed by our Privacy Policy. To review our privacy policy. SECTION 11 – ERRORS, INACCURACIES, AND MISSIONS Occasionally, our website or Service may contain information that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, product shipping charges, transit times, and availability. We reserve the right to correct errors, inaccuracies or omissions, to change or update information, or to cancel orders if any Information on the Service or any related website is inaccurate at any time without notice (including that you have placed an order). We have no obligation to update, change or clarify the information on the Service or any related website, including, without limitation, pricing information, except as required by law. Dates applicable to the Service or any related website should not indicate that all information on the Service or any related website has been changed or updated. SECTION 12 – PROHIBITED USE In addition to the other prohibitions set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) soliciting or participating in any illegal activity; (c) violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, destroy, abuse, insult, defame, slander, intimidate or discriminate against persons based on sex, sexual orientation, religion, ethnic origin, race, age, national origin or disability; (f) supplying false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) spam, phage, pharmacy, pretext, spider, crawl or scratch; (j) for any improper or immoral purpose; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website to the detriment of any prohibited usage screens. SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not warrant, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not guarantee the accuracy or reliability of the results obtained from the Service. You agree that from time to time we may remove the Service indefinitely or cancel the Service at any time without notice to you. You expressly agree that your use or inability to use the Service is at your own risk. The Service and all products and services delivered to you through the Service are (except as expressly provided by us) provided “as is” and “as is” for your use, without any express or implied warranties, warranties or conditions, including any implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title, and non-infringement. Kitchens World, our directors, officers, employees, affiliates, agents, contractors, trainees, suppliers, service providers or licensors shall not be liable in any way for any damages, losses, claims or any direct, indirect, incidental, punitive, special or consequential damages. damages, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages based on contract, tort (including negligence), strict liability, or other damages arising out of your use of the Service or any products , acquired through the Service, or any other claim relating to your use of the Service or any Product, including any errors or omissions in the Content or any loss or damage arising out of the Service or any Content ( or product), transmitted or otherwise made available through the Service, even if they are vo informed of their possibility. As some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, such liability shall be limited to the extent permitted by law. SECTION 14 – INDEMNIFICATION You agree to indemnify and hold harmless Kitchen World and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, trainees and employees from harmless Kitchen. any claims or claims, including reasonable attorneys’ fees, filed by any third party for your breach of the terms of these Services or the documents they include in reference, or for any violation of any law or third party rights. SECTION 15 – SEPARATION If any provision of these Terms of Service is unlawful, invalid or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed applicable to these Terms of Service; validity and enforcement of the remaining provisions. SECTION 16 – TERMINATION The obligations of the Parties and the commitments entered into prior to the date of termination shall terminate in full for all purposes. These Terms of Service apply unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our website. If, in our sole discretion, you fail to comply or suspect that you have not complied with any term or provision of these Terms of Service, we may also terminate this Agreement at any time without notice and you will be liable for all amounts due up to and including the date of termination; and / or may, as the case may be, prevent you from using our Services (or any part thereof). SECTION 17 – ENTIRE AGREEMENT The fact that we do not exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service and any policies or policies published by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, supersede all prior or contemporaneous agreements, notices or representations, oral or written, words or in writing between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service may not be construed against the editorial party. SECTION 18 – Applicable Law These Terms of Service and any separate agreements by which we provide the Services to you shall be governed by and construed in accordance with the laws of Lithuania. CHAPTER 19 – CHANGES TO THE TERMS OF SERVICE You may review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, amend or change any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to periodically review our site for changes. If you continue to use our website or the Service after you post any changes to these Terms of Service, you agree to those changes. CHAPTER 20 – CONTACT INFORMATION Questions about the terms of service should be sent to us at info@virtuvespasaulis.lt

«Milmark OÜ»

Reg code 14565929,
Suur-Patarei 25 – 11, Tallinn, 10415

Delivery

We deliver goods in all Baltic countries, from 2021. November we deliver to Germany (Delivery to other countries is also possible). Delivery price in Lithuania 2eur, Latvia 3.50 eur, Estonia 4.20eur, Germany 10.40eur. Goods are delivered within 2-5 working days (usually delivered within 2-4 days). If the goods are not in stock, the delivery time is up to 8 working days.